Welcome to Predator Knives Help & Support page. We are here to assist you with any questions or concerns regarding our products and services. Below, you’ll find answers to common inquiries.
1. Ordering & Payment
1.1. How do I place an order?
- Browse our products, add items to your cart, and proceed to checkout.
- Fill in your shipping details and complete payment.
1.2. What payment methods do you accept?
- We accept Online Payments etc.
- All transactions are secured and encrypted for your safety.
1.3. Can I modify or cancel my order?
- Orders can only be modified or canceled before shipping. Contact us immediately at info@predatorknives.co.
2. Shipping & Delivery
2.1. How long does shipping take?
- Standard shipping takes 7 business days, while expedited options are available.
- Delivery times vary based on location and courier service.
2.2. Do you ship internationally?
- Yes, we offer international shipping to select countries. Customers are responsible for customs duties and taxes.
2.3. How can I track my order?
- Once your order is shipped, you will receive a tracking number via email.
3. Returns & Refunds
3.1. What is your return policy?
- Returns are accepted within 7 days of delivery for unused items in original packaging.
- Contact us at info@predatorknives.co to initiate a return.
3.2. How long does it take to receive a refund?
- Refunds are processed within 7 business days after we receive and inspect the returned item.
4. Product Information
4.1. Are your knives legal in my country?
- Customers are responsible for ensuring they comply with local knife laws.
4.2. How do I maintain my knife?
- Clean and oil your knife regularly to prevent rust.
- Store in a dry place and avoid excessive moisture exposure.
5. Custom Orders
5.1. Can I request a custom knife?
- Yes! Visit our Custom Service Page or email us at info@predatorknives.co with your request.
6. Contact Us
If you need further assistance, feel free to reach out:
- Email: info@predatorknives.co
- Live Chat: Available during business hours on our website.
We appreciate your support and are here to help!